SHIPPING POLICY

LOCAL PICKUP- WINDSOR

Local pickup is available during our regular business hours. We offer curb side pickup for local orders and could arrange for local drop off within reasonable distance. And of course during normal conditions our showroom is open for in store shopping as well.  We offer free shipping on all products over 100.00 dollars.  10.00 dollar fixed s under 100 dollars within Canada. 
WE ARE CURRENTLY ONLY SHIPPING WITHIN CANADA.

ONTARIO / REST OF CANADA

For our out of town customers who place orders we will do our best to ship out your packages in a timely manner and will provide you Tracking information as soon as possible.

RETURNS & EXCHANGES

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your invoice.

All returns should be mailed to:
On Time Jewellers
5432 Tecumseh Road East
Windsor Ontario N8T1C7